Emotional optimist, coach, manager, and mentor. The very first Chief Heart Officer at VaynerMedia, a digital agency with expertise in social media that works with a wide range of clients including Shell, Toyota, and Unilever. Claude works with 800 Humans and is in touch with the heartbeat of every single one person in the company. Her role is to infuse the Agency with Empathy. The CHO was created to scale Gary Vaynerchuk, and to make sure that VaynerMedia’s employees have a place they can find a home.